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The nation’s home warranty companies have earned the dubious
distinction as the most complained-about service on Angie's List in 2007. Thirty-eight
percent of the reports for home warranty companies were “F” grades. In
addition, architects, structural engineering and solar panel companies
made the bottom ten for the second year in a row.
Angie’s List collected nearly 300,000 reports in 2007 from members who
graded service companies on overall experience, price, quality,
responsiveness and punctuality. Warranty companies attracted the
greatest percentages of “F” grades out of more than 280 categories of
service. See which services received the least complaints.
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