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Question about extent of plumber services

  •  20 Aug 2008, 10:06 AM

    Question about extent of plumber services

    Yesterday we had a plumber come to unclog a septic drain at our house.  The clog was found to be in the house (in the basement).  While the line was open and being snaked there was a fair amount of sewage water that backed up into the basement.  we have a sump pump, so some of the water drained into the that.  However, there was quite bit of septic water that was left puddled on the floor, along with the other sludge that the snake brought up.    The plumber then left with all the standing water and sludge all over.  There was also a large splash of sludge across the wall above where clean out entrance was.

     My question is should he have made some effort to remove the water that was sloshed out by the pump?  My husband thinks that he should have at least used a wet dry vac to pick up the worst of the water.  I know the cleaning and sanatizing was our responsibility, but I was disgusted with how much septic water was left all over.

     My husband wanted to take a picture and post it here showing the terrible condition the house was left in, but the batteries in the camera were dead, and we could not put off sanitizing the basement.

     This company had an A rating on Angies list. 

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