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Wallside windows

  •  03 Mar 2007, 11:46 AM

    Wallside windows

    I had three Wallside windows and a doorwall installed in the fall (I live in Michigan).  A few weeks after installation, when I got up in the morning the three windows and the doorwall were covered on the outside with condensation that I couldn't see out of and it didn't disappear till about 10 in the morning.  The condensation was on the half of the window that had no screen.  When I called, they said this was normal because of the humidity that time of year.  I told them my old wooden frame windows never did that and they just said it was because they weren't energy efficient and would go no further with the discussion.  I get varied answers about this when I ask friends, etc.  Also, when the weather was extremely cold a couple of times this winter, I found ice (not frost) near the bottom window frame, on the inside.  Is all of this normal?  Should I pursue this further even though they were adament about not doing anything that might correct it?  Thanks.

     

    faithann

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